Providing expert mortgage advice for over 25 years.

hannah royster outstanding newcomer award

Mortgage and Protection Advisor nominated for the Outstanding Newcomer Award 2023

Meet Hannah, one of our amazing Mortgage and Protection Advisors at Newhomes. Hannah has been nominated for the Outstanding Newcomer Award at the Health & Protection awards 2023.

Hannah is one of our star performers and has been with us since April 2018. Hannah’s journey at Newhomes has been nothing short of extraordinary. She started as an administrator, then moved to the helpline, where she pursued her CeMAP qualification. In November 2020, she became a Mortgage and Protection advisor, a role where she has truly thrived.

As an advisor, Hannah consistently demonstrates exceptional service to her clients. She finds them the most suitable mortgage and protection solutions for their circumstances. She is always proactive, attentive and professional, ensuring that her clients are satisfied and happy with their outcomes.

Hannah’s success is reflected in the impressive feedback she receives from her clients.

Here are some examples of what her clients have said about her:

  • “Excellent service as always kept informed at every step. Knowledgeable, friendly staff.”
  • “Hannah has been very professional and helpful, she has answered my many questions and really spent time with me explaining everything thoroughly. I will continue to seek support from Newhomes due to the brilliant service I have received.”
  • “Efficient Great communication really felt like they had my best interest as the forefront 100% would recommend”

Beyond her impressive professional achievements, Hannah is also an outstanding role model for her colleagues, especially for the female members of our team. She generously mentors females in the helpline on how to become an advisor. She also actively contributes to our staff engagement team, voluntarily dedicating her time to improving our company culture and addressing important workplace issues.

Hannah is also passionate about engaging with the wider industry and making a positive impact. She participates in events such as the Women in Protection event in April, where she shared her insights and experiences with other professionals.

We are lucky to have Hannah on our team and we look forward to seeing her grow and succeed even more in the future. She is a true asset to Newhomes and an inspiration to us all.

If you want to work with Hannah or any of our other amazing advisors, please contact us.

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